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Privacy policy

Last updated: October 9, 2026

Veramelle operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Veramelle is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. Depending on how you interact with the Services, we may collect or process:

  • Contact details including your name, billing and shipping address, phone number, and email address.

  • Financial information including payment card and financial account details, transaction details, and payment confirmation.

  • Account information including your username, password, preferences and settings.

  • Transaction information including items you view, add to your cart, purchase, return, or cancel.

  • Communications including information you provide when you contact customer support.

  • Device information including your device, browser, IP address, and other identifiers.

  • Usage information including how and when you interact with the Services.

How We Collect It

Directly from you; automatically through the Services (including cookies and similar technologies); from our service providers; and from our partners or other third parties.

How We Use Your Personal Information

  • To provide and improve the Services — process payments, fulfill and ship orders, manage your account, handle returns and exchanges, enable reviews, and tailor your experience.

  • Marketing and advertising — send promotional communications by email, text, or post, and show you relevant online ads. You can opt out of marketing emails any time via the unsubscribe link.

  • Security and fraud prevention — authenticate your account and detect or prevent fraudulent or unsafe activity.

  • Communicating with you — provide customer support and maintain our relationship with you.

  • Legal reasons — comply with applicable law and respond to valid legal process.

How We Disclose Personal Information

We may share your information with Shopify and other vendors who perform services on our behalf (payment processing, analytics, fulfillment, shipping, support); with marketing partners for advertising (subject to their own privacy notices); when you direct or consent to it; with our affiliates; and in connection with a business transaction or to comply with legal obligations.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your use of the Services in order to provide and improve them. Information you submit may be transmitted to Shopify and third parties that may be located in countries other than where you reside. To learn more, see the Shopify Consumer Privacy Policy.

Third-Party Links

The Services may link to sites operated by third parties. We aren't responsible for their privacy or security practices — please review their policies before sharing information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with their information, contact us and we will delete it.

Security and Retention

No security measures are perfect, and information sent to us may not be secure in transit — please don't use unsecure channels for sensitive information. We retain personal information as long as needed to provide the Services, comply with legal obligations, and resolve disputes.

Your Rights and Choices

Depending on where you live, you may have rights to access, delete, correct, or port your personal information, and to opt out of the sale or sharing of your information for targeted advertising. You can exercise these rights by contacting us using the details below. We won't discriminate against you for exercising them, and we may need to verify your identity first.

Changes to This Privacy Policy

We may update this policy from time to time. We'll post the revised version here and update the "Last updated" date.

Contact

Questions about our privacy practices, or to exercise your rights:

hello@tryveramelle.com · 1 (800) 585-3940

Veramelle
28 Medical Dr, Unit #1085
Amarillo, TX 79106, United States

For the purpose of applicable data protection laws, we are the data controller of your personal information.